Redken Phone Numbers and Emails

Toll-Free Number:

  • (800) 423-5280
Send Message

Customer Service:

  • (866) 766-6875
    For questions specifically related to LEVEL Loyalty Rewards

Redken Emails:

Customer Service
United Kingdom
General Info
United Kingdom, United States
Legal
DMCA Inquiries, Privacy Inquiries, United Kingdom, United Kingdom
Report Fraud
Diversion Related Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Redken?

Most Popular Number:

(800) 423-5280
Total calls: 202 Issues resolved: 17 Last call: Mar 28, 2024

What Is the RedKen Phone Number?

The RedKen customer service team provides assistance via one of the published phone numbers. There is a toll-free Redken customer service phone number, which is 1-800-423-5280. Another helpline is to make inquiries about the LEVEL Loyalty Rewards program. The number is 1-866-766-6875. The Redken customer service number operates from 9 AM to 6 PM EST, Monday through Friday. It’s easy to contact the team for guidance on product usage, help with their orders, or information about loyalty rewards.

Can I Email Redken Customer Service?

Redken offers customer support through published email addresses. For individuals from USA, the published email address is webmaster@redken.com. If a client is from the United Kingdom, he can write to redkencustomercare@redken.co.uk. Customers can reach out for legal matters at dmca@loreal.com.
Additionally, customers can utilize the online Redken contact form on the website to submit their queries or concerns. The Redken customer service team makes sure that the customers receive help regarding various aspects. The support team is ready to provide effective assistance to resolve legal issues, media inquiries, and more.

How Do I Contact Redken via the Website?

There two convenient options to contact the customer service team through the Redken website. You can access the online Redken contact form by scrolling down to the Contact Us section at the bottom. Fill in the required fields with your name, email, phone number, and a brief message detailing your issue. The Redken customer service team will respond to your query as soon as its submitted. For immediate assistance, chat with the Redken customer service team during business hours from 9 AM to 6 PM EST, Monday through Friday.

What Is the Redken Corporate Office Address?

The corporate office of Redken is at 10 Hudson Yards in New York. The Redken headquarters serves as a pivotal point for various business operations. Customers can utilize this address for inquiries related to customer service by sending correspondence or inquiries to the office. The corporate office allows direct communication with the brand's management team to fix legal matters, media concerns, and more.

PissedConsumer Club

Contact Information

Redken Website:

Redken Help Center:

Corporate Office Address:

Redken
10 Hudson Yards
New York, New York 10001
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9 am - 5.30 pm ET


Mailing Address:

DMCA Agent c/o L’Oréal USA Legal Department

10 Hudson Yards

501 West 30 Street

New York, NY 10001


Other Location:

Unit 3, Roach Bank Road

Bury BL9 8RY

United Kingdom


Additional Phone Number:

0800 0845 4956 Customer Service United Kingdom

More contact details

Redken Customer Service Reviews

2.9 / 5
Average
Guest-4624274
Find where to buy 18 Hairspray
stars-rating stars-rating stars-rating stars-rating stars-rating
4.3

She was extremely nice and gave me the product info that Redken 18 hairspray was no longer made and replaced with 23 hairspray.
Now no one near me carries 23 even online stores. They only have 28.
So where do I get 23 ???

Read full review
Guest-4525212
Full frame mousse status ? Replacement?
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

Answered question re Full Frame. Not good news as she did not know when it would be available again.

Read full review

How Good is Redken's Customer Service?

Emmarie Lxc
Emmarie Lxc
Feels Satisfied | Mar 15, 2024

Petty nice

Read full quote
Alyss Dxl
Alyss Dxl
Feels Satisfied | Sep 21, 2023

Please don’t use pissed in your introductory it does not support your level of respect low class redken is a better company

Read full quote

Summary of Redken Customer Service Calls

245 TOTAL
CALLS
02:14 AVG CALL
DURATION
19% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Redken?

Request for Information Question:

  • “Question about blonde idol”
  • “Complaint and Concern”
  • “Color correction question”

Product/ Service Question:

  • “Product question”
  • “Damaged products”
  • “Damaged oroducts”

Return/ Replace Question:

  • “What did you replace refmin22 paste with?”
  • “Return check”
  • “Need to exchange chromatics color”

Activation/ Cancellation Question:

  • “I need to cancel an order”
  • “Cancel subcription”

Employment Question:

  • “About covering stubborn grey hair”

Account Question:

  • “Login failing”
  • “Good morning i want to know whyy you pulling money from my account when i didnt agree to anything, so please can i get a refund.”

Refund Question:

  • “Refund”

Payments and Charges Question:

  • “Coupons”

Other Question:

  • “Cromatics to color gell oils”
  • “What developer to use Fir blonding gels 2 and do I double the developer?”
  • “I am a salon, professional, wanting information about expiration dates on Redken, perms and color”

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